2. Information We Obtain
We obtain the following forms of information from You:
2.1 Information You submit
You may choose to provide Us with personal information through the Platform, like:
2.1.1 Contact information, such as Your name, address, telephone number and email address.
2.1.2 Your profile, messages You send on the Platform, searches conducted by You and the reviews submitted by You.
2.1.3 Payment information, such as Your payment card details, bank account detail, any other payment method details. If you are a teacher then details of your bank account to receive payments, PAN card and any other KYC details.
2.1.4 Information obtained from the account You use to login to the Platform.
2.1.5 Personal information in communications and other content You submit or share, such as photographs and video clips.
2.1.6 Information about services received/ rendered on the Platform.
2.1.7 Your location.
2.1.8 Your qualification, education background, field of expertise and interest, etc.
2.2 Information We collect by automated means
If You use the Platform, We may collect the following information by automated means:
2.2.1 The type of device You use and its operating system.
2.2.2 Identification details of Your device (e.g., unique device identifier).
2.2.3 Internet protocol ("IP") address.
2.2.4 Information about Your use of the Platform.
2.3 De-Identified and non-personally identifiable information
We may de-identify personal information that We have collected from you through the Platform and combine it with de-identified information about other users, information from third parties, and/or publicly available information.
2.4 Platform visitorship information
We gather information from the Platform activity, such as data on the number of people who visit the Platform, the pages they visit, the duration of their stay, etc. Platform visitorship information includes:
2.4.1 Collected on an aggregate, anonymous basis, which means no personal identifiable information is associated with this data.
2.4.2 Gathered through the use of web server logs and cookies.
3. Use Of Information Collected
We store the information collected from the Platform, which is used mainly to enhance the end user experience. The information is processed and analysed by automated means to offer a variety of features that You get from using the Platform. The information will be used for advanced analytics to offer additional insightful features in future. We may also anonymise (de-personalise) Your information We collect and combine it with other information sources for the purpose of advanced analytics and future use cases.
4. Storage And Maintenance Of Information Collected
Although We may store or track information about You, however, We shall not be obligated to do so and may delete any information and records, in whole or in part, solely at Our discretion.
5. Disclosure Of Information
Our customer’s privacy is extremely important to Us. However, We may disclose certain information obtained due to the following:
5.1 To Our employees, in order to diagnose and resolve any problems or to provide support to You.
5.2 To any other person, who perform services on Our behalf, including credit-card and billing, survey administration, technical or customer support, shipping, and provision of email and data analytics.
5.3 To the business partners, who can alert You about the new services. Upon receipt of any alert if You desire to be removed from such alert list, You may inform the sender or unsubscribe from the list as provided in each mail alert.
5.4 If We are required to do so by law, regulation or legal process, such as a court order or in response to legal requests by government agencies or when We believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss or in connection with an investigation of suspected or actual unlawful activity.
Some pages on the Platform use “cookies” which are small files that the Platform places on Your hard drive for identification purposes. These files are used for Platform registration and customisation the next time You visit Us. Your web browser may allow You to be notified when You are receiving a cookie, giving You the choice to accept it or not. By not accepting cookies, some pages may not fully function and You may not be able to access certain information on the Platform.
7. Security Of Data
We and Our partners maintain commercially reasonably measures to maintain information security and prevent it from unauthorised access. However, no security is fool-proof and in case We become aware of any breach of security of Your information, We will notify You using the email address that We have. If You do not agree to the terms discussed above, You should exit Our Platform or stop using the same. When You access Our Platform, You acknowledge that You have read and agreed to abide by the terms described above.
8. Link To Third Party Websites
Our Platform may contain links to third party websites/ applications, which are not under Our control. We have no responsibility or liability for and We make no representations whatsoever about any other website that You may have access to through Our Platform. These linked sites are only for Your convenience, and therefore, You access them at Your own risk. The inclusion of such links does not imply that We endorse or accept any responsibility for the content or uses of such websites.
9. Social Media Widgets
10. Force Majeure
12. Contact Us
Last Updated on: May 07, 2019